One written language
The person must read your wording the way you intended it.
A survey people can simply answer
Simple Survey asks open questions by text, listens in any language or voice note, and follows up only when something is missing. People get a conversation. You get clean answers and the full story behind them.
Live conversation
Try the same survey in another language
Simple Survey
Text message · now
Structured answer
Late delivery made planning unreliable
Would return for a dependable two-hour delivery window
The quiet bias in every form
Today’s survey works best for people with English, time, focus, confidence, and patience. That is not the same as the population you meant to understand.
The person must read your wording the way you intended it.
Leave halfway through and many forms make returning feel like work.
People click through questions that may not even apply to them.
Your form pushes the burden of clean data onto the person giving you their time.
When a survey excludes the busiest, least technical, or least fluent people, lower completion is only half the problem. The data is skewed toward the people who can tolerate the form.
The form becomes the filterHow it works
You define the answers you need. Simple Survey works out the shortest natural conversation that can get them.
Email your survey goals, the questions you need answered, any approved context, and a list of phone numbers.
Each person receives a plain text message and can answer naturally by text or voice in their preferred language.
Simple Survey maps the response to your survey questions, then asks the next best question only for what is still missing.
Get structured answers in the system you choose, with the original conversation attached for nuance and future analysis.
One experience, two wins
For the person answering
For the team asking
Ask the next best question
A thoughtful first response can answer several survey questions at once. Simple Survey records what it learned, shows what is missing, and follows the evidence instead of a fixed page order.
Why did they leave?
Delivery was unreliable
What would bring them back?
Two-hour delivery window
Was quality a problem?
Still missing
Rich evidence, clean output
Structured fields make results useful now. The transcript preserves what people actually said so you can ask new questions later.
What Marta actually said
Original Spanish · text + voice
“Los últimos dos pedidos llegaron tarde… y si hubiera una ventana de dos horas, volvería.”
With your approval, Simple Survey can use information you already hold and permitted public research so people are not asked to repeat facts you already know. You control the sources, rules, and boundaries.
Built for people forms miss
Especially when the people you need to hear from are multilingual, mobile, busy, distributed, or rarely sitting at a desk.
Resident feedback, program access, community research, and service follow-up.
Frontline, field, hourly, and multilingual teams without another portal.
Open-ended interviews at survey scale, with structured fields and source evidence.
Win-back, onboarding, service quality, product feedback, and longitudinal check-ins.
Simple pilot pricing
Start with one survey and one list. There is no survey builder to license and no editor seats to manage.
Pilot pricing. Custom integrations, research, and higher-volume programs are scoped separately.
Start with the question, not the form
Share the rough survey and the audience. Polyform will help turn it into a focused Simple Survey pilot.
01 · Your email