01
Drop-off riskUse a browser or portal
Open a link, learn a new interface, and navigate a tool built for the researcher.
Less technical people leave
Same survey. Easier way to answer.
Send the survey you already have.
Simple Survey turns the same questions into a natural text or voice conversation. People answer fewer questions, in their own language and on their own time. You get the fields you asked for—more completely—plus anything useful they volunteered.
Your questions stay The form goes away The output gets richer
New survey · Draft
What one person sees
The same survey, in their language
S
Simple Survey
Text message · now
Hi Jordan. What’s your email, and can you tell me what happened with your last order and return?
jordan@example.com. I returned the blue jacket because the fit was smaller than the size guide. The return was easy once I found the page, but finding it took a while.
Thanks—that answered 7 of 12 questions. One thing I’m still missing: would you order again, and what would need to be different?
0:23
Your survey fields, completed
7 survey answers captured from one response
Return reason, experience, website friction, email, and more—without five separate questions
Why completion and data quality suffer
The survey is not the problem. The form is.
Before anyone can answer your questions, a traditional form asks them to clear four hurdles. Each one gives another person a reason to leave—and gives you another way to miss or misread their experience.
02
Drop-off riskRead it in English
Understand the wording, scales, and nuance in the language the form was written in.
Less fluent people guess or leave
03
Drop-off riskFinish it all at once
Find an uninterrupted block of time and click through every required question in one sitting.
Busy people leave
04
Drop-off riskDecode every question
Work out exactly what the researcher means before choosing from the available answers.
Confusing answers replace honest ones
Completion falls
The people with the least time or comfort with forms disappear first.
Answer quality falls
People rush, guess, or squeeze a real experience into the closest available box.
The form quietly filters out busy, less technical, and less English-fluent people. You get fewer completed surveys—and less representative data from the people who remain.
The form becomes the filterSame input. Different approach.
No new survey builder. No rewrite required.
Give us the survey you already planned—the exact questions, the data you need, and the people you want to ask. Simple Survey changes how those answers are collected, not what you need to learn.
What you give
Your existing survey
- What is your email?
- What was your last order?
- Why did you return it?
- How was the return experience?
- Was the website easy to use?
What they experience
A short conversation
“What’s your email, and tell me about your last order and return experience.”
Then ask only the follow-up needed for the answers that are still missing.
What you receive
The same fields, filled in
Email, order, return reason, return experience, website quality, and intent to buy again—plus the transcript and any new themes.
Technology does the translation, remembering, routing, and structuring—so the respondent and the research team both do less work.
How it works
Send the survey.
Skip the form.
You keep the questions and output you already need. Simple Survey works out the shortest natural conversation that can complete them.
- 01
Send the survey as-is
Email the exact survey, the audience, any approved context, and a list of phone numbers. A rough draft works too.
- 02
Start with one open question
Each person receives a plain text message and can answer naturally by text or voice in their preferred language.
- 03
Fill the same survey fields
Simple Survey maps every response to the questions it already answers, then asks only for what is still missing.
- 04
Return the table, plus the evidence
Get the same structured output in the system you choose, with the conversation attached for nuance and future analysis.
The same return survey, before and after
One demands a session. One fits into the day.
The company gets answers to the same questions. The difference is how much work the person has to do to provide them.
One voice note filled
EmailLast orderReturn reasonReturn experienceWebsite frictionProduct qualityNew theme: sizing confusion
One experience, two wins
Less work for the person. Better data for you.
For the person answering
Fewer questions. Their own time.
- Answer fewer questions because one response can cover several
- Reply in your own language, by text or voice
- Pause and continue whenever you have time
- Never learn a new portal, protocol, or survey tool
For the team asking
More people can finish. More answers are complete.
- Keep the survey questions and answer fields you already use
- Give more people a realistic path to finish
- Collect more complete answers with fewer repeated questions
- Receive the same table plus transcripts and unexpected themes
Ask the next best question
The order changes with the answer.
A thoughtful first response can answer several survey questions at once. Simple Survey records what it learned, shows what is missing, and follows the evidence instead of a fixed page order.
Why was the order returned?
Jacket fit smaller than size guide
How was the return experience?
Easy after finding the page
Would they order again?
Still missing
Next question: “Would you order again, and what would need to be different?”
Rich evidence, clean output
The same columns. More context.
Your planned fields still make the results immediately useful. The transcript also preserves what people actually said—and the useful things your survey did not know to ask.
What Jordan actually said
Original English · voice note
“I returned the blue jacket because the fit was smaller than the size guide. The return was easy once I found the page.”
0:48
Structured automatically
- jordan@example.com
- Return reason
- Fit smaller than guide
- Return experience
- Easy after finding page
- Website quality
- Return page hard to find
- Follow-up needed
- Reorder intent
- New theme
- Sizing guide confusion
Ready for Google Sheets, CRM, or warehouse
Optional context means fewer unnecessary questions.
With your approval, Simple Survey can use information you already hold and permitted public research so people are not asked to repeat facts you already know. You control the sources, rules, and boundaries.
Built for people forms miss
Hear from more of the population.
Especially when the people you need to hear from are multilingual, mobile, busy, distributed, or rarely sitting at a desk.
Public services
Resident feedback, program access, community research, and service follow-up.
Employee listening
Frontline, field, hourly, and multilingual teams without another portal.
Research
Open-ended interviews at survey scale, with structured fields and source evidence.
Customer insight
Win-back, onboarding, service quality, product feedback, and longitudinal check-ins.
Simple pricing
$100 to send your survey to 1,000 people.
No response tiers, completion math, or per-response fees. Bring the survey you already have; we turn it into an adaptive conversation and send it to your audience.
$100per survey send
- Your existing survey
- Send to up to 1,000 people
- Text or voice in the respondent's language
- Structured results with source evidence
Need to reach more than 1,000 people? Contact us for a larger survey.
Start with the survey you have
Send us the survey. We will change how it gets answered.
Paste the questions, attach the survey, or simply describe the answers you need and who you want to hear from. Polyform will map the smallest useful pilot with you.
01 · Your email