A survey people can simply answer

The form is filtering your data.

Simple Survey asks open questions by text, listens in any language or voice note, and follows up only when something is missing. People get a conversation. You get clean answers and the full story behind them.

No forms No login No perfect wording
New survey · Draft

Customer win-back

Describe what you need to learn

DRAFT

Answers

Text + voice

Delivery

Google Sheets

Nothing is sent from this demo.

Live conversation

Try the same survey in another language

S

Simple Survey

Text message · now

Hola Marta. ¿Qué fue lo principal que hizo que dejaras de pedirnos?
Los últimos dos pedidos llegaron tarde y ya no podía prometerle una hora a mi equipo.
Gracias. Si tuvieras una ventana de entrega confiable, ¿volverías?
0:23

Structured answer

Late delivery made planning unreliable

Would return for a dependable two-hour delivery window

The quiet bias in every form

A completed form is not the same as a heard person.

Today’s survey works best for people with English, time, focus, confidence, and patience. That is not the same as the population you meant to understand.

01

One written language

The person must read your wording the way you intended it.

02

One uninterrupted session

Leave halfway through and many forms make returning feel like work.

03

Every question for everyone

People click through questions that may not even apply to them.

04

The respondent does the structuring

Your form pushes the burden of clean data onto the person giving you their time.

When a survey excludes the busiest, least technical, or least fluent people, lower completion is only half the problem. The data is skewed toward the people who can tolerate the form.

The form becomes the filter

How it works

Ask less.
Learn more.

You define the answers you need. Simple Survey works out the shortest natural conversation that can get them.

  1. 01

    Send the goal and the people

    Email your survey goals, the questions you need answered, any approved context, and a list of phone numbers.

  2. 02

    Start with one open question

    Each person receives a plain text message and can answer naturally by text or voice in their preferred language.

  3. 03

    Find what the answer already covers

    Simple Survey maps the response to your survey questions, then asks the next best question only for what is still missing.

  4. 04

    Return useful, traceable data

    Get structured answers in the system you choose, with the original conversation attached for nuance and future analysis.

One experience, two wins

Easy to answer. Easy to use.

For the person answering

It fits into real life.

  • Reply from the phone and inbox you already use
  • Use your own language, in your own words
  • Type or send a voice note
  • Pause and continue when you have time

For the team asking

It becomes real data.

  • Define what you need to learn, not a perfect question order
  • Ask only the follow-ups each person actually needs
  • Receive structured answers plus the source transcript
  • Send results to a sheet, CRM, warehouse, or your own system

Ask the next best question

The order changes with the answer.

A thoughtful first response can answer several survey questions at once. Simple Survey records what it learned, shows what is missing, and follows the evidence instead of a fixed page order.

Why did they leave?

Delivery was unreliable

What would bring them back?

Two-hour delivery window

Was quality a problem?

Still missing

?
Next question: “Aside from delivery, how was the product itself?”

Rich evidence, clean output

Keep the answer and the story behind it.

Structured fields make results useful now. The transcript preserves what people actually said so you can ask new questions later.

What Marta actually said

Original Spanish · text + voice

“Los últimos dos pedidos llegaron tarde… y si hubiera una ventana de dos horas, volvería.”
0:23
Structured automatically
Primary reason
Delivery reliability
Sentiment
Frustrated, still open
Would return if
Two-hour delivery window
Original language
Spanish
Follow-up needed
No
Source
Text + voice transcript
Ready for Google Sheets, CRM, or warehouse

Optional context means fewer unnecessary questions.

With your approval, Simple Survey can use information you already hold and permitted public research so people are not asked to repeat facts you already know. You control the sources, rules, and boundaries.

Built for people forms miss

Hear from the whole population.

Especially when the people you need to hear from are multilingual, mobile, busy, distributed, or rarely sitting at a desk.

Public services

Resident feedback, program access, community research, and service follow-up.

Employee listening

Frontline, field, hourly, and multilingual teams without another portal.

Research

Open-ended interviews at survey scale, with structured fields and source evidence.

Customer insight

Win-back, onboarding, service quality, product feedback, and longitudinal check-ins.

Simple pilot pricing

One dollar to hear one person.

Start with one survey and one list. There is no survey builder to license and no editor seats to manage.

$1per person surveyed
  • Survey setup and adaptive follow-ups
  • Any-language text and voice processing
  • Structured delivery with source transcript
  • Respectful reminders and resume-later flow

Pilot pricing. Custom integrations, research, and higher-volume programs are scoped separately.

Start with the question, not the form

What do you wish more people would tell you?

Share the rough survey and the audience. Polyform will help turn it into a focused Simple Survey pilot.

01 · Your email

Next, tell us what you want to learn and from whom.

Your details go to Polyform. We will only use them to discuss Simple Survey. See our privacy policy.